To guarantee the effective integration and measurement of ESG (Environmental, Social, and Governance) principles, we have created an interdisciplinary ESG team. Their pivotal mission this year is to design a robust governance system that outlines distinct responsibilities, guides policy-making, oversees operations, ensures monitoring, maintains legal compliance, and manages investment decisions. This system's development is an iterative process focused on instigating systemic changes within corporate conduct and culture. We have enlisted the expertise of an independent business consulting firm to assess and enhance our corporate well-being, ensuring an objective perspective.

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Our Human Resources department is championing the promotion of professionalism, wellness, and sustainability within daily operations, embedding these values into our work ethos. Simultaneously, our Marketing and Brand Communication team is committed to providing customers with transparent information, avoiding the pitfalls of greenwashing and well-washing. Lastly, our Finance and Investment team has implemented a stringent code of conduct to oversee and regulate financial decisions related to expenditure and investment.

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These measures underscore our commitment to create a cohesive, sustainable, and responsible destination for wellness, reinforcing our commitment to our stakeholders, the environment, and our cultural heritage.